Privacy Policy
Last updated: March 10, 2023
eTour Travel Services, Inc. (hereafter “us”, “we”, “our”, or “eTour”) owns and operates website and mobile applications (“Services”) that provide users with tours and guides related to travel. In order to provide certain app features and the best user experience, we need access to some of your information. The below Policy applies to use of our Services and describes how we collect, use, and disclose your information.
1. Information Collected
We collect information such as name, email address, and other information you submit when you register for an account, subscribe to our newsletter, or complete online forms on our website or within our mobile apps.
When you access our website or mobile apps, we may also collect the following information through our servers or with cookies:
- Location information, including your location relative to tour destinations
- Content you access, purchase, unlock, or download
- Device specific information such as model, operating system, map navigation applications installed, or other similar information
- WiFi or mobile data signal strength, usage, and similar technical data
When you access our Services from a third-party website, or when you visit third-party websites via our Services, third-party websites may share information with us about your use of their services. Any information that we receive from third-party websites may be combined with or added to our existent information stored about you.
2. Information Usage
- Provide Service features such as location based prompting while on tour
- Personalize your experience – your information helps us to provide better and more relevant search results for tours, travel guides, and third party merchant recommendations
- Provide, maintain, and improve our website and mobile app services
- Communicate with you about information related to our products or services – the email address you provide for your account registration or newsletter subscription may be used for company news, updates, surveys, and related product or service information
3. Information Security
We have implemented administrative, technical, and physical security procedures to help protect your information. We also periodically review and update our security procedures. However, despite our best efforts, we cannot guarantee the security of information from unauthorized entry or use, hardware or software failure, or other circumstances outside of our control.
4. Information Sharing
We may disclose your information to third parties as needed to assist us in operating our website or mobile apps, conducting our business, or servicing you. We may also share your information as required by law to enforce our site policies, or protect ours or others rights, property, or safety. We will not release your personally identifiable information to a third party for the purpose of marketing or unsolicited advertising. However, non-personally identifiable information in the aggregate may be provided to other parties for marketing, advertising, or other uses.
5. Third Party Links and Services
6. Information Choices
You have options with respect to our use of your information. You can access, update, or have us delete your data by submitting a request through the Contact Us button below.
In addition, you can do the following:
- Choose the way we communicate with you by modifying your email subscription choices through a link from the bottom of emails received
- Close your account by sending us a request through the Contact Us button below. Note that if you close your account, we will deactivate your account and remove your profile information from active view. We may still retain some information associated with your account (including past transactions) for internal purposes including backups, fraud prevention, dispute resolution, investigations, and legal compliance for the period necessary to fulfill the purposes outlined in this Policy
- Prevent the collection of certain geolocation information by switching off location services for our app in the settings of your phone. Note that turning off location sharing may affect certain features of our Services
- Choose not to provide us with certain information, although it may be needed to take advantage of certain features offered through our Services
7. Information on Cookies
We use cookies and similar technologies to improve your experience. Cookies are small text files that are automatically placed on your Device when you visit almost any website. They are stored by your internet browser and contain basic information about your internet use. Your browser sends the information from these cookies back to a website every time you revisit it, so it can recognize your Device and improve your experience by, among other things, providing you with personalized content.
We use cookies to help us understand and save your preferences for future visits, keep track of advertisements, and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our features may not function properly.
8. Information access, deletion, and retention
9. Children Online Privacy Protection Act Compliance
Our Services are not intended for children under 13 years of age. We do not collect any information from anyone under 13 years of age.
10. Your Consent
11. Modifications to our Privacy Policy
If we decide to change or modify our policy, we will post those changes on this page, and update the Privacy Policy last updated date. We encourage you to regularly review the most current version of this Policy for the latest information on our privacy practices.